Global Skills Qualifications

Develop Core Management Skills with GSQ Business Management Programs

GSQ Business Management Courses are designed to develop learners' knowledge and understanding of core management topics relevant to the tourism and hospitality industry, including business communication, customer service, business finance, and marketing.

This qualification is directed study, and each candidate is expected to achieve all learning outcomes to attain the full qualification. It is recommended that candidates hold a minimum of a Level 2 qualification, though relevant industry experience at Level 3 standard is also sufficient to succeed.

Level 3

Diploma in Business Management

To achieve the MQ500-01 Level 3 Diploma in Business Management, learners must achieve all mandatory units.

Credit Value (CV)

120

Guided Learning (GLH)

600

Total Qual. Time (TQT)

1200

GSQ Number

MQ500-01

Mandatory Units All Mandatory (120 Credits)

Unit Code	Unit Title	CV	GLH
806	Communication for Business	20	100
807	The Business Environment	20	100
808	People Management	20	100
809	Customer Service	20	100
810	Finance in Business	20	100
811	Marketing for Business	20	100
Award Total		120	600

Download Course Specification (Word)

• Business communication, including verbal, non-verbal, written and IT communication in a business context.

• The business environment, covering business sectors, ownership types, functional areas, and internal/external factors such as SWOT and PESTLE analysis.

• People management, including employee motivation, employee relations, performance management, and leadership styles.

• Customer service, covering customer types, relationship building, and effective handling of customer issues and complaints.

• Finance in business, including financial record-keeping, double entry accounting, budgeting, and investment appraisal.

• Marketing for business, including the marketing mix, marketing campaigns, and primary and secondary market research.

Graduates of our Business Management programme can pursue roles such as:

• Business Administrator

• Customer Service Manager

• Marketing Assistant

• Finance Assistant

• Team Leader / Supervisor

• Operations Coordinator

• HR / People Management Assistant

Why Choose GSQ for Business Management?

1. Industry-Relevant Curriculum:

Programme aligned with the UK’s Regulated Qualification Framework (RQF) and relevant to the tourism and hospitality industry.

2. Hands-On Experience:

Practical training through projects, case studies and real business scenarios.

3. Expert Faculty:

Learn from experienced professionals with strong knowledge of business management fundamentals.

4. Career-Focused Training:

Develop skills in communication, finance, marketing and people management for career advancement.

Program Details

Eligibility: Recommended minimum of a Level 2 qualification, or equivalent industry experience at Level 3 standard. Candidates should not already hold a qualification of the same type, content and level.

Assessment: Projects, audio-visual media, evidence of prior learning or attainment, written questions, assignments and case studies.

Why Business Management?

• Core management skills are valued across every industry, including tourism and hospitality.

• Builds a strong foundation in communication, finance, marketing and people management.

• Opens pathways to supervisory and management roles across a wide range of businesses.